I see where healthcare workflows break — because I work inside them. Now I'm bringing that frontline perspective to the technology built to improve them.
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BSN, RNHEALTHCARE × TECHNOLOGY × WORKFLOW
RN BEDSIDE HOURS
6,500+
EPIC HOSPITAL ENVIRONMENTS
5
CLINICAL SETTINGS / CARE ENVIRONMENTS
4+
GOOD SYSTEMS ARE A FORM OF CARE.
Why I Care
I've worked inside enough hospitals to know that clinicians are remarkably good at making imperfect systems work.
We remember what the software doesn't. We create workarounds. We double-check information across screens. We learn which alerts matter and which ones to ignore. We carry the cognitive burden of systems that weren't designed around the reality of providing care. Most of the time, the patient never knows how much invisible work happened behind the scenes.
I don't think we should accept that as the cost of working in healthcare.
Nurses and clinicians deserve technology that makes it easier to care for people, not technology they have to work around. Patients deserve healthcare systems that take advantage of what's possible today, rather than asking the people caring for them to keep compensating for what's outdated, fragmented, or unnecessarily difficult.
Working across multiple health systems has made me believe deeply in what thoughtful technology can change, especially when the people who actually deliver care have a voice in building it.
That's the work I want to be part of.
Innovation Station
OBSERVATIONS FROM THE BEDSIDE
01
Medication workflows shouldn't rely on memory.
When timing, prior administrations, and overlapping orders aren't easy to reconcile, nurses become the system's safety net. I want to design workflows that surface the right information at the right moment.
02
Technology should reduce cognitive load.
Clinicians already make hundreds of decisions in environments full of interruptions. Good technology should organize complexity — not add another layer clinicians have to manage.
03
The workaround is data.
When clinicians create cheat sheets, reminders, extra clicks, or unofficial processes to get their work done, they're showing us exactly where the system isn't meeting the workflow.
04
Adoption starts with the user.
A technically impressive product doesn't matter if it doesn't work in the reality of clinical care. The people using a system every day should help shape how it's designed, deployed, and improved.
Registered Nurse with 7+ years of clinical experience working directly with clinicians and patients, with firsthand insight into where AI and technology can support, or fall short of, real clinical care. Proven ability to rapidly learn new clinical workflows, Epic configurations, and organizational processes across academic medical centers, community hospitals, and travel assignments. Skilled at translating complex clinical information for people with varying levels of knowledge and adapting education to build understanding, confidence, and trust. Experienced in training clinicians and collaborating across multidisciplinary teams, bringing a frontline perspective to the development and adoption of healthcare technology.
CORE COMPETENCIES
CLINICAL OPERATIONS
Clinical workflows
Workflow evaluation
Training & onboarding
Care coordination
EDUCATION & COMMUNICATION
Clinical education & knowledge translation
Patient & client education
Relationship building
Stakeholder communication
Interdisciplinary collaboration
TECHNOLOGY & HEALTHCARE SYSTEMS
Generative AI & LLM prompting
Claude
ChatGPT
Gemini
GitHub
Epic EHR — 7+ years
Clinical documentation systems
HIPAA compliance
PROFESSIONAL EXPERIENCE
Travel Registered Nurse
MAR 2025 — PRESENT
Multiple Health Systems Nationwide
Rapidly learn new healthcare organizations, Epic configurations, clinical workflows, policies, and team practices, becoming independently functional within each new environment.
Educate patients and families on complex clinical conditions, procedures, medications, and care plans, adapting explanations to different levels of health literacy and prior knowledge.
Coordinate complex patient care across physicians, nursing leadership, anesthesia, neonatal specialists, and ancillary departments in high-acuity environments.
Precept and orient nurses to hospital-specific workflows, documentation practices, policies, and processes.
Maintain thorough, precise clinical documentation with continuity of care in mind, ensuring subsequent clinicians can quickly understand patient status, interventions, clinical decisions, and changes over time.
Transitioned from a highly resourced academic medical center to a small community LDRP environment requiring significantly greater clinical autonomy, broader scope, and independent decision-making.
Provided comprehensive labor, postpartum, and newborn care in an 8-bed LDRP with a Level I nursery, frequently working with a two-nurse unit team while additional clinical support operated on call with up to a 60-minute response time.
Developed expanded newborn stabilization and emergency-response capabilities to provide immediate care when specialty neonatal support was not onsite.
Managed competing unit demands and patient assignments during emergencies, independently prioritizing care while coordinating limited onsite and on-call resources.
Labor & Delivery Registered Nurse / Preceptor
OCT 2022 — DEC 2024
Denver Health Medical Center · Denver, CO
Provided labor and delivery care in one of Colorado's busiest L&D units, averaging 300+ births per month across L&D, OB triage, antepartum, operating room, and recovery workflows.
Precepted and mentored newly hired nurses and incoming travelers, translating complex clinical workflows, documentation requirements, policies, and unit practices into practical guidance supporting independent practice.
Educated patients and families through complex and unfamiliar clinical situations, tailoring explanations to their baseline knowledge, questions, and immediate needs.
Participated in hospital quality initiatives focused on clinical protocols, patient safety, consistency of care, and documentation practices.
Registered Nurse
JUN 2023 — OCT 2024
Restore Hyper Wellness · Denver, CO
Administered IV therapies and IM injections and supported hyperbaric oxygen services while maintaining accurate electronic clinical documentation.
Supported day-to-day clinical operations and client experience within a membership-based wellness organization.
Built long-term client relationships through education, service delivery, and ongoing support, including guiding new clients through account setup, required paperwork, services, and care expectations.
Educated clients on wellness services and treatment options, translating clinical information into clear, accessible guidance based on their questions and level of familiarity.
PROJECTS
Professional Portfolio
nicoleanneward.com · Generative AI–Assisted Web Development
Designed and built a professional portfolio website using Claude Code and ChatGPT. Used iterative prompting to generate and refine code, troubleshoot issues, and add new webpages and functionality.
Managed source code through GitHub and iteratively developed the site from concept through deployment.
LEADERSHIP & PROGRAM COORDINATION
Peer Mentor Coordinator
University of Colorado College of Nursing
Led a university-wide peer mentorship program, recruiting and coordinating a team of 13 student leaders supporting 178 nursing students through tutoring, clinical simulations, and orientation activities.
Coordinated communication and alignment among faculty, student leaders, and program participants to support program delivery.
ADDITIONAL RELEVANT EXPERIENCE
Advanced Care Partner — Float Pool
DEC 2020 — SEP 2022
University of Colorado Hospital · Aurora, CO
Floated across ICU, step-down, and inpatient units, supporting patient care across different clinical teams and workflows.
Performed IV insertions, venipuncture, line care, patient monitoring, mobility, nutrition, and other direct-care responsibilities.
Medical Assistant
SEP 2019 — SEP 2022
CHPG Primary Care Southmoor · Greenwood Village, CO
Supported physicians and patients in a high-volume outpatient primary care environment, including patient histories, vital signs, immunizations, and diagnostic testing.
Coordinated Epic documentation and communication among providers to support continuity of care.
Membership & Development Intern
Conservation Colorado
Conducted research and data analysis on member engagement, communications, donations, and fundraising while supporting membership and development operations.
TRAVEL RN · MULTIPLE HEALTH SYSTEMS · 2025 — PRESENT
Learning a Health System at Speed
New system. New hospital. New team. New policies. New Epic configuration. As a travel nurse, I've repeatedly had to become operational inside unfamiliar clinical environments within days — learning local workflows while maintaining the same standard of patient care and safety.
5
HEALTH SYSTEMS, ONE STANDARD OF CARE
File 02
LABOR & DELIVERY · CROSS-FUNCTIONAL CARE · CLINICAL OPERATIONS
Coordinating Care Across the Team
In Labor & Delivery, a single patient's care can involve nursing, OB, anesthesia, pharmacy, neonatal teams, and support staff — often simultaneously and under rapidly changing conditions. My role requires keeping those moving pieces aligned: surfacing the right information, anticipating what each team needs, escalating concerns, and adapting the plan as clinical conditions change.
I regularly orient nurses ranging from new graduates to experienced travel RNs. I assess what they already know, identify what they need to learn, and translate unfamiliar workflows, Epic documentation, unit policies, and clinical processes into practical bedside execution.
The goal: get clinicians confidently and safely operational while adapting the training to the person in front of me.
Expert → Operational
MEET THEM WHERE THEY ARE.
File 04
PEER MENTOR COORDINATOR · CU COLLEGE OF NURSING · PROGRAM OPERATIONS
Scaling Support Through People
I coordinated a peer mentorship program serving 178 nursing students, leading 13 peer mentors who each supported their own group of students. I managed communication, coordinated program logistics, supported mentors as challenges arose, and served as a bridge between students, peer leaders, and faculty.
The experience taught me that scaling support isn't about being everywhere yourself — it's about creating the structure, communication, and trust that allow others to succeed.
